The spreadsheet between systems
Usually a clue that the systems are not doing the job people need.
01 / Stop working around it
Why are you working around your software?
Export it. Fix it in Excel. Email it. Upload it somewhere else. Tell Sarah because only Sarah knows how this works. We have somehow decided this is normal.
Software should remove work. Not create admin around the work.
The person everyone asks
A human integration is still an integration. It is just harder to scale and easier to break.
The duplicated record
If the same fact lives in three places, somebody eventually has three different truths.
HERE'S WHAT BETTER COULD LOOK LIKE
Remove the human glue.
We do not automatically replace the CRM. We connect the useful systems, build the missing workflow and remove the exports, re-keying and memory currently holding it together.
TODAY
01CRM
02Export
03Excel fix
04Email
05Manual approval
06Re-key
07Report
BUILT AROUND THE WORK
01One useful action
02One governed record
03Automatic routing
04Right view for each role
05Reporting happens as a consequence
WHAT THIS LOOKS LIKE
The clues are usually hiding in plain sight.
Exports that never stop
A recurring CSV is often a manual API. If it happens every week, it deserves a closer look.
Double entry
If the same fact is typed twice, the organisation is paying a human to keep two systems consistent.
Secret process owners
The person everyone asks is carrying organisational logic in their head.
Shadow systems
Spreadsheets, WhatsApp threads and personal notes are often the real system because the official one does not match the job.
Ask your team one question: what do you do every week that feels ridiculous but has become normal?
Less glue. More useful flow.
Zizzy People is a good example of the pattern: instead of stitching hiring, onboarding, records, time off and reviews together with separate admin, the whole journey lives in one connected experience.
See the work →4 specific ways in.
Each chapter starts with a real situation rather than another abstract software claim.
WEEK 01
Why are you working around your software?
Export it. Fix it. Email it. Upload it somewhere else. Why?
See the story →WEEK 02The spreadsheet is trying to tell you something
Sometimes a spreadsheet is really an integration wearing a disguise.
See the story →WEEK 03Your most expensive integration might be Sarah
If only one person knows how the systems fit together, that is a system risk.
See the story →WEEK 04Show us the workaround
One annoying process is enough to start.
See the story →Send us the workaround.
Show us the process everyone has learned to tolerate. We will help you sketch what a simpler version could look like.
