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← 01 / Stop working around itFIELD NOTE 04 / Workarounds

Show us the workaround

One annoying process is enough to start.

See a better way ↓
THE THING WE KEEP SEEING

A useful software project does not have to begin with a transformation strategy.

It can begin with one thing everyone finds ridiculous.

FIELD NOTE 04 / FOLLOW THE WORK

Look at the
whole journey.

An illustrative map of this question.
The useful detail is often between the steps.

  1. 01ONE AWKWARD PROCESS
  2. 02WATCH IT
  3. 03SKETCH IT
  4. 04MAKE IT BETTER
THE USEFUL QUESTION

Start with one real process. Learn before making it bigger.

01 / START HERE

Where does the information start?

02 / START HERE

Who fixes, copies or checks it?

03 / START HERE

What breaks when that person is away?

START WITH A REAL PERSON

Make this aboutyour business.

A spreadsheet, email chain or quick conversation is enough to start. We’ll help you see what could work better.

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