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02 / The alternative

Software that fits your business.

Your customers and staff need different things. We build websites and apps that make the job easier for each of them.

See a better way ↓
DOES THIS SOUND FAMILIAR?

A booking is not the whole visit.

A visitor arrives with a ticket, but reception cannot see their membership. The team opens another system and asks questions the customer has already answered.

Everyone is looking at part of the picture, just when a joined-up welcome matters most.

It could work like this.

A visitor gets a simple pass. Reception gets the details needed to welcome them. The manager sees the visit taking shape.

Different people. One visit.Illustrative workflow
HOW WE HELP

Give each person the right experience.

We watch how customers and staff use your service. Then we design and build the screens each person needs, with the same up-to-date information behind them. We decide with you who can see and change what.

What gets easier.

Customers get a smoother experience and staff have the right information to help, without exposing everything to everyone.

You’re part of the build.

We walk through the journey with your team and test a working version with the people who will use it.

How we build together ↗
START WITH A REAL PERSON

Whose experience needs to work better?Let’s make it real.

Tell us who is involved and where things get awkward. We’ll explore what a better journey could look like.

Start with an email ↗
Have something to show us? Share a link or brief ↗
TAKE A CLOSER LOOK

Sound familiar?

05

Your business probably isn't standard

That is fine. Until your software assumes that it is.

06

What should you buy off the shelf?

Quite a lot, actually. Custom does not mean rebuilding everything.

07

One screen for everybody is normally a bad idea

People should see the job, not the whole system.

08

Bring us one workflow

Not a software specification. Just tell us what happens.