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← 01 / Stop working around itFIELD NOTE 02 / Workarounds

The spreadsheet is trying to tell you something

Sometimes a spreadsheet is really an integration wearing a disguise.

See a better way ↓
THE THING WE KEEP SEEING

I have nothing against spreadsheets. They are brilliant.

But there is one spreadsheet I am suspicious of: the spreadsheet sitting permanently between two bits of software.

FIELD NOTE 02 / FOLLOW THE WORK

Look at the
whole journey.

An illustrative map of this question.
The useful detail is often between the steps.

  1. 01CRM
  2. 02CSV
  3. 03FORMULA
  4. 04EMAIL
  5. 05ANOTHER SYSTEM
THE USEFUL QUESTION

The recurring export is part of the workflow. Design it that way.

01 / START HERE

Where does the information start?

02 / START HERE

Who fixes, copies or checks it?

03 / START HERE

What breaks when that person is away?

START WITH A REAL PERSON

Make this aboutyour business.

A spreadsheet, email chain or quick conversation is enough to start. We’ll help you see what could work better.

Start with an email ↗
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