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← 04 / The real cost of the stackFIELD NOTE 16 / Stack economics

Show us your stack

We are curious about the software map, but more curious about the gaps between it.

See a better way ↓
THE THING WE KEEP SEEING

If you drew every platform your organisation uses on a whiteboard, what would it look like?

Now draw the arrows.

FIELD NOTE 16 / FOLLOW THE WORK

Look at the
whole journey.

An illustrative map of this question.
The useful detail is often between the steps.

  1. 01DRAW THE TOOLS
  2. 02DRAW THE ARROWS
  3. 03FIND THE HUMAN GLUE
THE USEFUL QUESTION

Every manual arrow is a question worth asking.

01 / START HERE

Which tools genuinely earn their place?

02 / START HERE

Where are the manual handoffs?

03 / START HERE

What experience should your organisation own?

START WITH A REAL PERSON

Make this aboutyour business.

Tell us which tools are involved and where people do the joining up. We’ll help you find the useful first change.

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