One of the fastest ways to understand a business is to sit beside the people doing the work.
Not the process map. The work.
The interesting problems tend to appear between the official process and the real one.
One of the fastest ways to understand a business is to sit beside the people doing the work.
Not the process map. The work.
An illustrative map of this question.
The useful detail is often between the steps.
Watch what people actually do. Build around that.
Send a link, share an example or book a conversation. We’ll help you work out what to do with it.
Have something to show us? Share a link or brief ↗